HVAC Technician

The HVAC Technician will be responsible for all aspects of the maintenance, inspection, operation and repair of heating and cooling systems in residential and commercial buildings.

Technicians will primarily respond to service calls, but will also do planned maintenance or other duties as needed. Our company offers on-the-job training and regular wage increases as your skills develop. Starting pay is determined upon skills and experience.

The essential functions include, but are not limited to the following:

• Serving the clients by expertly servicing customers’ entire needs.
• Wear floor savers while in the client’s home and maintain a neat work area when performing a repair or scheduled service.
• Always explain to the client what service you are performing. Explain and show the client how the company provides superior service.
• Maintain, modify and repair heating and cooling systems.
• Inspect and test components of systems to ensure they are operable and safe.
• Understand your sales criteria and hold yourself accountable for exceeding revenue goals.
• Establish rapport with clients to sell the right products and services.
• Re-check all repairs and installations after you’ve repaired or replaced it, before leaving the client’s home to ensure everything is working properly and the client knows how to operate the system properly.
• Perform a proper inspection of the client’s entire hvac system. Look for ways to prevent future breakdowns.
• Properly use the Pricing Guide.
• Explain the club memberships to the client, giving them an opportunity to join. Maintain an average conversion of at least 25% of non-club members and maintain a 90% renewal rate on existing club members.
• Maintain your truck so that it is neat and clean on the inside and outside at all times. The truck is one of the best billboards that the company has.
• Park the truck for the maximum impact of the “billboard” when possible.
• Obey the company Code of Ethics and the Team Rules.
• Maintain a clean, organized job site.
• Always be safety conscious both on the job and while driving.
• Participate actively in all training exercises, and meetings.

Minimum Qualifications

• High school diploma/GED required
• 5+ years’ experience in the HVAC trade
• WV HVAC License
• Self-starter, reliable, flexibility with hours
• Strong customer service skills
• Must pass random drug testing
• Understanding of the current regulations within the field
• Excellent interpersonal communication skills on a technical level
• Able to work both independently and as part of a team
• General knowledge of power tools and techniques for care and safe use
• Maintain a valid driver’s license and acceptable driving record
• Demonstrable knowledge and skills for HVAC installation, trouble shooting, maintenance and repair of systems and equipment

Physical Demands:

• Climbing up and down on ladders and equipment
• Heavy lifting required (50-75) pounds, ladder work and tight space work required from time to time
• Ability to pick-up a minimum of 25 pounds consistently and carry up to 250 feet unassisted
• Operate handheld power tools
• Wear personal protective equipment
• Ability to work more than 40 hours per work week and up to 12 hours per day

Working Environment:

• Work both indoors and outdoors
• Would be exposed to very hot or very cold temperatures
• Will be in proximity to hazardous conditions, equipment, and situations
• Wear safety attire, such as goggles or other protective clothing
• Could be exposed to sounds and noise levels that are uncomfortable and distracting
• Will be exposed to very bright or inadequate lighting conditions
• Ability to climb ladders and work from roofs and scaffolding
• Will work around exposed contaminants
• Must be able to work in cramped work places, such as crawl spaces under floors.
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Installation Technician

The installation technician ensures proper and safe installation of all equipment.

The essential functions include, but are not limited to the following:

• Serving the company’s clients through expert installation of replacement systems. Take pride in every installation that you do. Let the client know what you did for them that other companies don’t usually do. Show the client through the quality of your work that your company offers superior service and quality.
• Wear floor savers while in the client’s home. Use drop cloths to protect the client’s floors while performing an installation. Always maintain a neat work area where you are working.
• Re-check each aspect of an installation before leaving the job to prevent unnecessary callbacks after the job is finished. Use the Installation Excellence Form for re-checking.
• Always explain the system to the client when finished with an installation and make sure that they are 100% satisfied with the work.
• Always be safety conscious both on the job and while driving, and make sure that the assistant installer is also working safely and neatly.
• Maintain a production level minimum as determined by management and the annual plan.
• Perform full system change-outs in an average of one day or less.
• Trucks must be neat and clean on the inside and outside at all times. The truck is one of the best billboards that the company has. Park the truck for the maximum impact of the “billboard” when possible.
• Train installation assistants, teaching them to work independently for maximum installation efficiency.
• Fill out installation paperwork in a timely and accurate manner.
• Obey company Code of Ethics and the Team Rules

Minimum Qualifications

• High School Diploma
• WV HVAC License
• Valid Driver’s License
• Clean background check
• Drug-Free

Physical Demands:

• Climbing up and down on ladders and equipment
• Heavy lifting required (50-75) pounds, ladder work and tight space work required from time to time
• Ability to pick-up a minimum of 25 pounds consistently and carry up to 250 feet unassisted
• Operate handheld power tools
• Wear personal protective equipment
• Ability to work more than 40 hours per work week and up to 12 hours per day

Working Environment:

• Work both indoors and outdoors
• Would be exposed to very hot or very cold temperatures
• Will be in proximity to hazardous conditions, equipment, and situations
• Wear safety attire, such as goggles or other protective clothing
• Could be exposed to sounds and noise levels that are uncomfortable and distracting
• Will be exposed to very bright or inadequate lighting conditions
• Ability to climb ladders and work from roofs and scaffolding
• Will work around exposed contaminants
• Must be able to work in cramped work places, such as crawl spaces under floors.
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